Arvind Patil

About Arvind Patil

o A versatile Leader with 20 years of diverse experience on Program-Project Management, IT Application Management & Service Delivery, Testing Center of Excellence(TCoE), Automation, IT Governance, Risk Management, Change Managemento Managing a multi-platform, multi-vendor, multi-stakeholder, multi-location & cross-functional teams and documented record of increasing revenue and customer satisfaction with increasing productivity and optimal utilization of resources.o Astute organizer, motivator and team player with developing operational strategies exceeding company’s business objectives, managing $10M+ revenue through Best Practices, periodic reconciliation, review of portfolio priorities, and realignment based on accounts payable actuals with Managed Services and T&M contracts in Telecom, Banking, Healthcare & Manufacturing industry.o Professional experience includes various leading opportunities including Customer Delivery Manager, Application Support Manager, Test Manager, Automation Architect, Data Administration, Sr. Project Manager o Functional experience in ERP, CRM, Home Security, Middleware, Network, Database and Fault Management Systemso Comprehensive understanding of RPA, IoT, Machines Learning, Data Analytics, Test Automation, Auditing Process, SAP Business Processes, AWS, MS Azure and ability to oversee multiple complex projects concurrently with knowledge and experience of diverse technologies. o Well versed with DevOps, Waterfall/Agile, SDLC, ITSM and ITIL Release Management Process and ensured the deliveries within SLAs.o Leading RFPs, SoWs, MSAs & Negotiations including Testing Center of Excellence(TCoE) establishment, roadmap development, tools/environment selection, methodology/process/template development, training development. o Leading the Governance & Steering meetings and offering the various Matrics to ensure the quality of the deliverables.o Ability to Communicate and Collaborate with leadership team, under the problems and recommend the best possible solution. o Sale, Pre-sales Support & prepare client specific solution offerings o Drive the efforts to strengthen existing client relationship, identify and build new relationships to generate revenue from new product and solution offerings and develop-deliver those in a timely fashion involving in the entire Product Cycle.o Reviewed Performance Management, recruitment, and retention models to decrease turnover at the staff and contractor levels including the implementation of consistent expectations frameworks and evaluation criteria for all resources

Experience

1. Program Manager

   Birlasoft

   Apr 2021 — Present

Education

• Nagpur University

  Bachelor of Engineering (B.E.), Industrial Electronics Engineering

Skills

• Project Management
• Hp Alm (Admin)
• Unified Functional Testing(Uft)
• Informatica
• Siebel
• Onshore-Offshore Operations
• Program Management
• Agile Methodologies
• Sap Automation
• Microsoft Project
• Visio
• Asp.net
• Sql Server
• Pl/Sql
• Application Support Manager
• Resource Management
• Vendor Management
• Delivery Management
• Telecommunications Software
• Software Development Life Cycle (Sdlc)
• Business Analysis
• Sap
• Microsoft Certified Professional(Mcp)
• Change Management
• Risk Management
• Customer Relationship Management (Crm)
• Requirement Analysis
• Itil
• IT Service Delivery
• Vb Script
• Pmp
• Leadership
• Test Management
• Visual Basic .net (Vb.net)
• Oracle
• Pre-Sale
• Mobile Automation Testing