Arvind Kumar

Experience

1. Operations Manager

   La Casa Club & Resort

   Jan 2023 — Present · Surat, IN

   Overall handling biggest banquets• Liaison with Administrative and legal government departments• Successfully handled team size of more than eighty employees• Target achievement on overall sales and maintaining breakeven of the property• Maintained the Food cost within 30%• Keeping standards and procedures as per the Industry norms• Over all responsible for sales and operations management• Attending TTF, OTM, SAATE and all travel exhibitions giving maximum exposure to both hotels• Handling parallel travel agent portal for corporate business clients and companies• Planning of System Operation Procedures• Equipment set up and internal layout of the property• Marketing strategy of the upcoming property• Complete staff planning and hiring Imparting training staff, making duty rotas, setting objectives for team. Monitoring the performance of multi-skilled work force and conceptualising need-based training programs for their overall career development. Recognizing the staff by giving incentives; delivering high quality standards through continuous supervision and training. Conducting practical and theoretical training programs, to enhance skills and motivational levels.