Arvind Gautam

About Arvind Gautam

With more than 13 years of rich experience in Retail Banking and Operations, my professional journey has been both highly knowledgeable and deeply rewarding. Over the years, I have had the privilege of serving the nation through financial services and operational excellence, contributing to customer satisfaction and institutional growth.The most amazing part of this journey has been the trust built with customers, the opportunity to mentor and lead teams, and the constant learning that the ever-evolving banking sector provides. From driving branch performance to ensuring seamless operations, I have consistently strived to deliver value, uphold integrity, and achieve sustainable growth.I strongly believe in continuous learning, people-centric leadership, and process innovation to create better banking experiences.Career Snapshot (2012 – 2025):13.5 years of progressive growth: from Young Graduate Junior Officer to Middle Management (Manager Scale I)Experience across 7 Locations | 7 Grades | 4 Roles | 4 Districts | 3 States (Uttar Pradesh, Uttarakhand & Maharashtra)Roles: JO → Officer → Sr. Officer → AM I → YLP → DM II → MM I

Experience

1. Branch Head (Senior Manager)

   Axis Bank

   Aug 2025 — Present

   Retail Banking, Branch Banking, Liabilities and Retail Product\'s.

Education

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  PGCBM, Banking and Finance ,Business Management

  2020 — 2021

• Mahatma Jyotiba Phule Rohilkhand University

  Post Graduate, Arts

  2010 — 2011

Skills

• Loans
• Customer Relationship Management (Crm)
• Retail Banking
• Business Relationship Management
• Branch Banking
• Banking
• Team Management
• Management
• Cross Selling
• Business Development
• Customer Service
• Business Strategy