Arvind Chandwani

About Arvind Chandwani

Certified PMP, PRINCE2 & CSM Professional with vast experience in Operations and Project…

Experience

1. Project Leader

   HERE Technologies

   Sep 2011 — Present · Mumbai, IN

   ResponsibilitiesProject Initiation, Planning, Execution, Monitoring, Control and ClosureEnsuring Projects are aligned in Clarity in line with allocated budgetPreparing Project Plan & documenting scope of work, required metric, source details and risk assessment Defining & sequencing activities, estimating resources, activity duration\'s & develop / manage scheduleIdentify Training requirements & organize trainings to increase team’s versatility to handle planned scopeEnsure quality requirements are well defined and documented in the Quality Control PlanMonitor and Control: MDI / Weekly / Monthly & Quarterly review of metric, quality and speedChange request: Documenting changes in Project plan and revisit planning based on approved changes Closure intimation to stakeholders with agreed documentationPeople ManagementDeveloping people based on values of the organizationConducting regular one on one to monitor progress and plan developmental needsMotivating & guiding team members to take up challenging roles and apply for internal job postingsPerformance appraisal in line with goals and value based performanceClient ManagementFirst point of contact for clients for any escalations or changes in planned scope Liaising with global stakeholders for driving improvements and focusing on increasing efficiency Foreseeing requirements & changes and taking actions which result in increased customer satisfactionAchievementsPMP - Project Management Professional from Project Management Institute, November 2016Actively participated in Organization Event “Kaizen Blitz for Process Improvement” Light Weight Tool to Increase Efficiency and Reduce Learning CurveSuccessfully passed ISO 9001 Surveillance Audit (Appreciations received from Senior Leaders)Best Team Award for Extended Lanes Project, June 2013

Education

• WADIA COLLEGE

  P.G.D.B.M

  2007 — 2009

Skills

• Analysis
• Leadership
• Project Management
• Change Management
• Bpo
• Time Management
• Service Delivery Project Risk Management Sla Compliance Requirement Documentatio
• Microsoft Excel
• Process Improvement
• Performance Management
• Crm
• Management Change Management Operations & Sla Management Problem Management Supp
• Customer Satisfaction
• Training
• Business Analysis
• Forecasting
• Continuous Improvement
• Vendor Management
• Project Planning
• Customer Relationship Mgmt Leadership & Team Building Delivery & Deployment
• Banking
• Team Management
• Management
• Strategic Planning & Execution Project & Program Management Customer Relationsh
• Outsourcing
• Budgets
• Employee Engagement