Arvind Acharya

About Arvind Acharya

Hi Leaders, My profile is especially suitable for GCC\'s who are interested to reduce their IT budgets thru\' increased outsourcing across Indian IT service providers across geographies, skills, tools, platforms. Have close to 2 decades of experience at handling leadership levels reviews across talent supply chain parameters.PROFILE SUMMARY • A seasoned & accomplished leader with overall experience of over 3 decades including 12+ years of entrepreneurial experience with skills in providing strategic advice to achieve business goals by understanding customer requirements & business objectives • Presently working as Delivery Assurance Director at Wipro and facilitating the successful delivery of critical projects within the account by mitigating all the business, operational, contractual, technology and people risk ensuring business continuity. • Handling large scale ramp-up of associates across skills for long term assignments with interventions from across service lines in Wipro.• Possess great problem-solving skills to provide solutions and recommendations that will increase profitability and efficiencyCORE COMPETENCIES • Thought Leadership• Global Resource Management• Workforce Planning & Fulfilment• Demand Forecasting• Recruitment Strategy• Revenue & Budget Forecasting• Talent Acquisition• Competency Development• Operational Analytics & Metrics• Cost Optimization• Change Management• Requirements Analysis• Outsourcing• Business Strategy• Headcount Forecasting• Conflict Management

Experience

1. Account Delivery Assurance Director

   Wipro

   Aug 2022 — Present · Bangalore Urban, IN

   As Delivery Assurance Director @ Europe Oil Major – 1500 associates (Sept ‘22 till date) • Leading a team of 4 resource managers and managing entire P&L of the business, work orders, invoicing, receivables, operations with respect to workforce management, resourcing & operations• Ensuring that the projects start Green w.r.t. people, certifications, background checks, contracts etc• Driving account level activities for net add, revenue, NGA for pyramid, B3 band optimization, repurposing domain skilled associates, move associates from FPP to T&M projects, competency• Establishing governance framework and escalation management by establishing review cadence & Escalation Matrix• Incorporating a multi-dimensional view of the deals across risk management, talent, operational performance & so on• Managing escalations and coordinating resolution efforts with key stakeholders (internal & external) by working cross-functionally to ensure issue ownership, action items, and communications are fulfilled • Creating & implementing the Delivery Assurance framework and establishing DA strategic roadmap and guidelines including performance parameters to mitigate all possible issues, business risks to enable delivery to client

Skills

• Transition Management
• Forecasting
• Business Process Improvement
• Contract Recruitment
• Enterprise Architecture
• Demand Forecasting
• Sdlc
• Solution Architecture
• Software Development Life Cycle (Sdlc)
• Talent Management
• Logistics
• Demand Planning
• New Business Development
• Software Project Management
• Offshoring
• IT Strategy
• Entrepreneurship
• Data Analysis
• Mis
• Pre-Sales
• Team Management
• Workforce Planning
• Directors
• Requirements Analysis
• Outsourcing
• Cost Management
• Business Analysis
• Global Delivery
• Digital Marketing
• Vendor Management
• Operations Management
• Management