Arun P.

About Arun P.

I align, lead, and grow high-performing product and engineering teams. Travel and connecting with people inspire me, though self-promotion has never come naturally. With a solid foundation in software engineering, I bring deep technical expertise and a passion for building impactful, user-centric solutions.Throughout my career, I’ve held various leadership roles that have strengthened my ability to navigate ambiguity, drive execution, and inspire cross-functional collaboration. More than two decades of experiences have shaped my belief in resilience, clarity, and continuous improvement. This background fuels a product mindset—allowing me to translate complex challenges into scalable, intuitive products that meet both user needs and business objectives.Currently serving as an Engineering Product Manager at Cisco Systems, I lead large-scale systems and software deployments. My experience spans product management and business analysis for SaaS platforms—most notably ServiceNow—supporting user populations of users.Previously, as an Account Manager at TCS, I built long-term client partnerships and managed strategic accounts up to $15M/year including domain such Banking & Financial Services, Healthcare, and Networking & Communication.Open to conversations that spark innovation, drive collaboration, or uncover new opportunities in tech and product development. If our paths align, I’d be glad to connect and explore further.Professional Skill :ServiceNow Implementation | Business Analyst | Product Management | User Experience (Ux)| Program Management | SaaS | Agile Development | Potfolio Strategy | Software Development | DevOps | Privacy and Goverernace | Infrastructure Management | Budget Management | Atlassian| Rally I Miro

Experience

1. Product Technical Program Management (Tpm)

   Cisco

   Apr 2022 — Present · San Jose, CA, US

   As a Product Manager for the Enterprise Architecture suite on the ServiceNow platform, translating complex business needs into clear functional and technical specifications aligned with ServiceNow capabilities especially on ITOM. Acted as a key liaison between business stakeholders, architects, and delivery teams to ensure solutions were scalable, well-architected, and user-centric. Act as an engagement or workstream lead across all aspects of a ServiceNow ITOM/CMDB project and solution delivery including but not limited to design, configuration/development, testing and deployment phases.Key Contributions- Drove user adoption and change management strategies that increased platform engagement by 30%, ensuring seamless rollout and integration of new ServiceNow capabilities-Led requirements elicitation, feature grooming, and backlog prioritization; authored detailed user stories with well-defined acceptance criteria to support high-quality delivery- Partnered with global development and administration teams to guide sprint execution, track dependencies, and ensure timely delivery aligned with quality standards- Supported DevOps and production environments by analyzing, troubleshooting, and resolving issues to minimize operational impact-Actively participated in SAFe ceremonies, including PI Planning, PO Sync, System Demos, and ART-level events, contributing to cross-team alignment and delivery predictability- Collaborated closely with stakeholders, internal customers, and system architects to validate requirements, manage expectations, and ensure delivered solutions generated measurable business value.

Education

• Utkal University

  Bachelore of Engineering

Skills

• Project Management
• Vendor Management
• Software Project Management
• Enterprise IT Infrastructure
• Oracle Database Administration
• Sdlc
• Solution Architecture
• Pl/Sql
• Databases
• Release Management
• Hadoop
• Agile Project Management
• Product Management
• Pre-Sales
• Data Migration
• Oracle
• Requirements Analysis
• Cloud Computing
• Cassandra
• Java Web Services
• Java Enterprise Edition
• Enterprise Architecture
• IT Infrastructure Management
• Software Development Life Cycle (Sdlc)
• Agile Methodologies
• Management
• Retail Banking
• Program Management
• Requirements Gathering
• Business Analysis
• Global Delivery
• Scrum
• Project Delivery
• IT Infrastructure Operations
• IT Strategy
• Mongodb