Arunkumar Reddy Karri
Associate Vice President Senior Director Client Services (Europe) @Infosys
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WORK HISTORY
Associate Vice President Senior Director Client Services (Europe) @Infosys
Infosys is a global IT services and consulting organisation partnering with enterprises on digital transformation, technology modernisation, and large-scale managed services, including telecommunications.I lead client services and growth for strategic telecom accounts across UK & Europe. My role spans portfolio ownership, account growth, programme governance, and the mobilisation of complex, multi-country delivery teams across Network and Telco B2B domains.I work closely with Tier-1 telecom clients to translate business priorities into executable transformation agendas, ensuring outcomes are delivered at scale while maintaining delivery assurance, financial discipline, and long-term client trust.Responsibilities– Growth and client engagement for major European telecom accounts across Network & B2B segments.– Lead market entry and expansion initiatives, including new geography setup and executive relationship building.– Govern large, complex transformation portfolios across OSS, service assurance, and digital enablement.– Lead sales pursuits end-to-end: opportunity qualification, solutioning, commercials, governance, & mobilisation.– Provide executive-level steering across multi-supplier, multi-country delivery environments.– Build, mentor, & lead senior client-facing and delivery leadership teams across geographies.Key Achievements– Opened and scaled a new geography in France, establishing Infosys’ presence and growing a Tier-1 telecom account to approximately €50M.– Built and expanded telecom portfolios from $0 to ~$80M in annual revenue through sustained account growth and renewals.– Led large OSS & B2B transformation programmes with 500+ member teams, across multiple vendors and delivery locations.– Strengthened executive trust with European Tier-1 telcos by consistently linking transformation initiatives to measurable business outcomes.– Combined sales leadership with delivery accountability, ensuring that what is sold is delivered.
EDUCATION
University of Madras
Master of Computer Applications, Computer Programming, Specific Applications
Kakatiya University, Warangal
Bachelor of Science - BS, Computer Science
ABOUT ARUNKUMAR REDDY KARRI
I didn’t set out to build a career in telecom. My original plan was to join the Indian Army or police force!I applied to Infosys largely to keep my father happy. 21 years later, I’m still here, and genuinely enjoying the work.Today, I’m an Associate Vice President in Client Services at Infosys, with 20 years in telecom and over 21 years in technology and delivery-led environments, spanning engineering, operations, OSS design, programme leadership, and client-facing growth roles across the UK and Europe.Early in my career, I began as a software engineer before moving into larger, more complex challenges: stabilising operations, leading teams, and delivering programmes where failure simply wasn’t an option.That trajectory led me into the telecom industry, where I’ve spent most of my career working with Tier-1 operators, such as BT and Orange.Highlights include:→ Building large teams from scratch, leading large-scale program transition and delivery → Leading critical network OSS operations for the London 2012 Olympic Games, ensuring stability and continuity during a globally visible event→ Building and scaling telecom portfolios from $0 to ~$80M in annual revenue over time→ Launching new geographies, including establishing Infosys’ presence in France and opening a Tier-1 telco account to ~€50M→ Leading large OSS and B2B transformation programmes with 500+ members, multi-supplier teams→ Translating technology ambition into measurable business outcomes for enterprise customersToday, my focus is on Telco B2B, network transformation, and client engagement across the UK and Europe. I’m particularly interested in challenging a familiar industry pattern: large, high-visibility transformation programmes that generate activity, but not always value.I spend most of my time working on pragmatic, outcome-driven change, improving predictability, service quality, and customer impact.Outside of work, I value time with my family, long walks, and cooking. Taking a proper break recently reinforced something I now advocate more openly: sustainable performance matters for leaders, teams, and organisations.If you connect with me here, you can expect:Thoughtful perspectives on Telco B2B, OSS, and transformation valueReflections on leadership, delivery, and building effective teamsPractical insights shaped by experienceConnect with me and follow along if that interests you.
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