Arun Kumar Das

| Building Enterprise Capability at Scale | CX & GenAI Enablement | Leadership Transformation | Future of Work, Digital Learning |

Role
Global Head - Learning & Customer Experience (Travel) at Sutherland
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Arun Kumar Das

Arun has over 20 years of experience in Talent Identification, Development and Management. He specializes in Managing Change & Cultural Diversity in a wide canvas of industries especially in the context of Mergers & Acquisitions. His expertise lies in aligning People Capabilities to enable Business Objectives. Arun has created strong synergies between Performance Management and Employee Development, ensuring that the business has Competent Internal Talent-Pool to work in the challenging business scenarios. He does that by creating Assessment Systems and Strong Talent Management Tools to deliver results in a highly charged atmosphere. A strong advocate of the \"Strength Based Leadership\", he has institutionalized a number of interventions whereby the Talent Management philosophy focuses on people synergies, bringing out the best, on the platform.Arun is a frequent speaker in Talent Development and Management sessions and seminars. He is deeply involved in Career counseling for youngsters as well as professionals seeking career advice and contributes to initiatives around the cause.

Experience

  1. Global Head - Learning & Customer Experience (Travel)

    Sutherland

    Feb 2022 — Present · Mumbai, IN

Education

  • Bharatiya Vidya Bhawan

    PGDM, Public Relations

    1997 — 1998

  • Harvard Business School

    Executive Management, General Management

    2008 — 2009

  • B.J.B. College

    +2 Science

    1988 — 1990

  • Boys' High School-Unit-1

    10th

    1984 — 1988

  • Utkal University

    Bachelor of Science

    1991 — 1994

Skills

  • Performance Appraisal
  • Management Development
  • Onboarding
  • Organizational Learning
  • Succession Planning
  • Recruiting
  • Performance Improvement
  • Organizational Development
  • Employer Branding
  • Human Resources
  • Performance Management
  • Crm
  • Employee Training
  • Culture Change
  • Hris
  • HR Policies
  • Team Management
  • Competency Management
  • Talent Acquisition
  • Vendor Management
  • Personnel Management
  • Strategic HR
  • Training
  • Strategic Planning
  • Employee Relations
  • Talent Management
  • Learning Management
  • Management
  • HR Consulting
  • Interviews
  • Leadership Development
  • Training Needs Analysis
  • HR Transformation
  • Performance Consulting
  • Executive Coaching
  • Training & Development
  • Leadership
  • Change Management
  • Competence Management
  • Bpo

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Arun Kumar Das — Global Head - Learning & Customer Experience (Travel) at Sutherland in Mumbai, MH, IN | Unifers