Arunkumar Malyala
ServiceNow Developer at LTIMindtree
- Role
- Servicenow Developer at LTIMindtree
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Servicenow Developer
Nov 2024 — Present · Hyderabad, IN
Hands on experience in providing ITSM solutions with expertise in ITSM Modules, GRC (Governance Risk and Compliance), Service Catalog, CMDB, Mid Server, Discovery, and Service Portal.• Good hands on expertise in implementation of ITSM Applications like Incident management, Problem management, Change management, Knowledge management and Service catalogs.• Good knowledge and understanding of the ITIL process.• Worked on CSM (Customer service management) enabling the roles to business customers.• Hands on with CMDB and knowledge on CMDB CI relations and importing the data• Handling the clients with Requirements, Solutions and knowledge sharing in Service Now.• Update set Migration - Deployed update sets to production instance from Sub-production instance• Experience in working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists etc.• Experience working with email notifications, inbound actions, reports, gauges, and home pages.
Education
University of Hertfordshire
Master's degree, Computer Science
JNTUH College of Engineering Hyderabad
Bachelor of Technology - BTech, Aeronautical/Aerospace Engineering Technology/Technician
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