Arun Kumar
Operations Data Analyst | SQL • Power BI • Advanced Excel | Incident Analytics | Dashboarding | Application Support | Data-Driven Insights
- Role
- Consultant at Capgemini
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Arun Kumar
Operations Data Analyst with 5+ years of experience in Application Support and IT Operations, specializing in SQL, Power BI, and Advanced Excel to analyze operational data and transform it into actionable insights.Currently working with Capgemini, where I focus on incident analytics, root cause analysis, and operational dashboard development to improve system reliability and decision-making.My work revolves around identifying patterns in large datasets, optimizing incident resolution processes, and building interactive dashboards that help stakeholders monitor system health and performance in real time.Key areas I work in:• SQL-based data analysis for operational insights• Power BI dashboards for incident and performance monitoring• Advanced Excel automation and reporting• Incident trend analysis and root cause identification• IT Operations and Application Support analyticsI enjoy working at the intersection of data, operations, and technology, helping teams make data-driven decisions that improve efficiency and service quality.Open to opportunities in- Operations Data Analyst- SQL Data Analyst- Power BI Developer- Technical Operations Analyst- Application Support Analyst- MIS Analyst, etc.
Experience
Consultant
Nov 2024 — Present · Gurugram, IN
Analyze operational and incident data using SQL, Power BI, and Advanced Excel to identify patterns affecting system performance.• Build interactive Power BI dashboards for real-time monitoring of incident trends and system health metrics.• Perform root cause analysis (RCA) using historical incident datasets to reduce recurring production issues.• Deliver data-driven reports to support management decisions on operational improvements.• Collaborate with cross-functional teams to translate technical findings into actionable operational insights.
Education
GLA University
Bachelor's degree
2016 — 2020
GLA University
Bachelor of Technology, Electrical, Electronics and Communications Engineering
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