Arunkumar Govindaswamy
Lead Product Designer @Grethena
Signup · Get unlimited contacts
WORK HISTORY
Lead Product Designer @Grethena
London, GB
Led product design for an AI-powered leasing app, reducing application processing time by 65% and increasinguser completion rates by 40% through user research, prototyping, and iterative testing.• Created UX/UI design for the Mercedes Brand Center’s web and native apps, achieving 50% faster load timesand a 35% increase in user engagement by optimizing performance and visual consistency• Designed and scaled a cross-border social e-commerce platform targeting India, UAE, and the UK markets,resulting in 250% user growth and an 80% boost in retention by delivering localized, intuitive userexperiences• Designed and implemented AI-driven UX solutions for internal operations and HR tools, reducing task completiontime by 55% and boosting data accuracy by 90% through intelligent automation and streamlined workflows.• Partnered closely with product managers and engineers to define feature roadmaps, design systems, and ensureseamless handoffs for timely product delivery and optimal user experience• Designed a user-friendly and intuitive interface that improved customer satisfaction and increased ease ofpurchasing used vehicles online by 20%• Developed a comprehensive design system encompassing over assets, ensuring visual consistency acrossB2C, C2B, and Admin panels—strengthening brand identity and coherence• Implemented design improvements that contributed to a 25% increase in website speed, enhancing userengagement and reducing drop-off
EDUCATION
University of Houston, C.T. Bauer College of Business
International Certificate in Product Design – Flex.
University of Madras
Bachelor’s Degree
Institute of Product Leadership
International Certification in User Experience
IIBM Institute of Business Management at New Delhi
EMBA
ABOUT ARUNKUMAR GOVINDASWAMY
AboutDesigning products people actually enjoy using.I use this space to share things I’m deeply curious about—and occasionally obsessed with. I write about:→ Crafting intuitive Product & UX experiences that balance user needs and business goals→ Behind-the-scenes of solving complex design problems across enterprise and consumer products→ Design leadership, mentorship, and real-world lessons from 14+ years in the field→ …and whatever sparks my curiosity as I continue to grow Previously:→ Lead Product/UX Designer with 14+ years of experience across government, healthcare, finance, and banking→ Began my career as a User Researcher at HP, building a strong foundation in understanding user behavior→ Led UX initiatives at L&T Mindtree for global brands like Apple, Microsoft, and OTIS→ Enhanced the MacBook Store experience and improved Microsoft Dynamics 365 Sales with AI-driven UX→ Streamlined enterprise products including the OTIS Controller App→ Contributed to CITI Group projects by identifying user pain points and defining strategies using Design Thinking, Service Design, and data analysis→ Collaborated with brands such as Verizon, Apple, CAMS, and more Now, now, now:→ Working as a Product/UX Consultant based in London→ Designing solutions for Gargash Group (Dubai), including: • A unified app platform • An event brand center for Mercedes • AI chatbot experiences • Branding and UX strategies to grow user reach→ Mentoring aspiring designers and actively supporting the UX communityIf you enjoy thoughtful design, practical UX insights, and stories from building real-world products at scale—you’ll probably enjoy being here. Thanks for stopping by.~ Arunkumar London
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.