Arun Sridhar
Portfolio Director | GCC Setup • Transition Management • Digital Transformation • Cloud & ServiceNow
- Role
- Portfolio Manager at Tata Consultancy Services
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Arun Sridhar
I build digital foundations for Fortune 500s:$50M+ portfolios, GCCs from zero to 500+ staff in Year 1, cloud & ServiceNow transformations with 95%+ CSAT.Strategic IT Portfolio & Transition Leader with 20+ years of experience driving GCC setups, portfolio governance, cloud migration, and ServiceNow deployments across consulting firms, GCCs, and Fortune 500 enterprises. Proven ability to deliver $50M+ programs, onboard 100+ associates in GCCs, reduce costs by 20%, and consistently achieve 95%+ CSAT.At TCS, I led the Transition Management Office for US and EU clients, managing $30M+ transitions and ensuring 97% CSAT. I also drove GCC setup initiatives, onboarding 100+ associates in Year 1 and establishing governance frameworks.At HCL, I spearheaded Azure ARM migration, ServiceNow ITSM rollout, and EUC modernization programs, achieving 98% CSAT and reducing Infra Opex by 20% for large global clients. Recognized with the Excellence in Project Management Award for a SIEM turnaround and selected in the Top 5% Leadership Acceleration Program.Certified PMP, ITIL V3, Six Sigma Green Belt, and Google Cloud Associate (ex), I bring deep expertise in transition playbooks, cloud transformation, ITIL-based governance, and PMO leadership. I thrive in Portfolio Director, Transition Consultant, or Digital Transformation roles, building scalable, compliant, and business-aligned IT ecosystems.
Experience
Portfolio Manager
May 2021 — Present · Chennai, IN
Portfolio Director / Program Manager, Chennai•Led Transition Management Office for large Managed Network Business Group; portfolio value $3M+/year with 95%+ CSAT•Delivered $30M TCV transition for EU Semiconductor client achieved 97% CSAT.•Onboarded 500+ associates in Year 1 for a new GCC,establishing PMO and governance frameworks.•Designed “lights-on” strategy for hostile takeover in Aerospace;ensured uninterrupted operations with 95% CSAT.
Education
Sathyabama Institute of Science & Technology, Chennai
B.Engg.
Skills
- Ms Project
- Team Management
- Project Planning
- Service Delivery
- Management
- Itil
- Pmo
- Six Sigma
- Pmp
- Leadership
- Project Implementation
- IT Service Management
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