Arun Kumar Dash

About Arun Kumar Dash

From Data to Decisions—My Journey in Pharma ExcellenceEver wondered how data, analytics, and a bit of strategic thinking can directly impact patient outcomes and business efficiency? That’s the question I’ve answered throughout my 19+ year journey across Novartis, IQVIA, FADV, and HGS.Hi, I’m Arun—currently a Senior Manager/Team Leader at Novartis—where I lead incentive strategies for 7,500 field force reps across APMA, while also driving patient support programs in the U.S. My core strength lies in translating complex data into actions that fuel field performance, optimize operational workflows, and enhance patient journeys.I’ve delivered measurable results: 75% efficiency gains with Qlik at IQVIA, a 40% reduction in effort via process optimization at Novartis, and consistent success in building scalable dashboards, incentive plans, and analytics frameworks. I thrive in cross-functional teams and global stakeholder environments, blending leadership with hands-on technical depth in SQL, Snowflake, BI tools, and Excel VBA.What drives me is curiosity—exploring how tech, process, and empathy can come together to make healthcare better. I enjoy mentoring young professionals, geeking out over BI dashboards, and photographing life’s candid moments when I’m not in strategy mode. My goal? To continue building impactful programs that marry data with strategy, while coaching the next generation of pharma analytics leaders.Let’s connect if you’re passionate about field force excellence, patient support innovation, or simply love talking dashboards and data!

Experience

1. Team Leader

   Novartis

   Apr 2022 — Present · Hyderabad, IN

   At Novartis, I lead a large team in delivering incentive compensation for field force professionals across APMA and China. Through automation and strategic dashboarding, I improved stakeholder visibility on field engagement, significantly enhancing decision-making. A key highlight was leading the Patient Support Program (US), improving patient and HCP experiences using insights from Salesforce and Genesys. My team’s efforts in process optimization led to a 40% reduction in project effort and a notable rise in NPS. I also played a crucial role in hiring, mentoring, and governance across regional teams, creating a global approach to operations that delivered consistency and increased stakeholder satisfaction. Recognized for my ability to align operational goals with strategic initiatives, I’m passionate about using data and leadership to drive measurable outcomes.

Education

• Berhampur University

  Bachelor of Commerce (B.Com.)

• SHIATS

  MBA- IT

Skills

• Market Research
• Team Leadership
• Business Intelligence
• Management
• Outsourcing
• Business Analysis
• Analytics
• Mis
• Business Process Improvement
• Primary Market Research
• Data Analysis
• Project Management
• Sql
• Market Analysis
• Team Management
• Analysis
• Bpo