Arun Krishnan

About Arun Krishnan

Account Manager with 8+ years of experience in e-commerce, retail, and client management. Skilled inbuilding strong client relationships, delivering digital campaigns for global brands, and analyzing performance data to optimize outcomes. Brings a blend of account management expertise at Oracle and operational insights from Amazon\'s marketplace environment.

Experience

1. Account Manager

   Oracle

   Jun 2020 — Present · Bengaluru, IN

   Serve as the primary account lead for enterprise clients (Macy\'s, AT & T, Levi\'s etc.), driving clientengagement and solution delivery.• Manage end-to-end campaign lifecycles: strategy, asset validation, execution, testing, and reportingusing Oracle Responsys, Wrike, and Monday.com.• Partner with senior stakeholders to align business goals and campaign strategies, positioning Oraclesolutions to drive adoption, engagement, and long-term value.• Proactively identify opportunities for account growth, renewals, and expanded solution usage, ensuringclient satisfaction and retention.• Collaborate with product and engineering teams to design client-specific solutions that improvecampaign performance and customer engagement.• Deliver executive-level performance reports with actionable insights to shape client strategy,demonstrate campaign impact, and drive optimization opportunities.• Mentor and train account managers across multiple accounts, strengthening team expertise, andelevating client delivery standards.• Develop project lifecycle documentation and checklists, streamlining processes for efficiency andconsistency

Education

• M.E.S College of Arts, Science and Commerce, Malleshwaram, Bangalore-3

  Commerce

  2010

• M S Ramaiah Institute of Management

  Bachelor of Commerce , Finance

  2014

• Jain (Deemed-to-be University)

  Master of Business Administration - MBA, Project Management