Arun Krishnan

Senior Business Solutions Consultant

Role: Senior Business Solutions Consultant at Tata Consultancy Services
Location: Bengaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Arun Krishnan

Enterprise GenAI Solution Architect and AI Transformation Leader with 22+ years of…

Experience

Senior Business Solutions Consultant
Tata Consultancy Services
Dec 2022 — Present · Bengaluru, IN
Contact Center AI Transformation- Lead the AI-driven contact center COE for presales, solutions, and major deal implementations & delivery. New Business Pursuits- Lead AI solutioning for RFPs and RFIs, manage presentations and defences, support POCs and pilots, and oversee implementation into production as a centre of excellence for proactive opportunities.AI COE Lead- Develop AI assets for demonstrations using current technologies, collaborate with stakeholders across business units, maintain familiarity with recent AI advancements, and offer recommendations as necessary.

Skills

Dialer Management
Project Planning
Mis
Workforce Management
Transition Management
Virtual Teams
Resource Management
Sla
Strategy
Project Management
Leadership
Data Analysis
Business Process
Software Documentation
Customer Satisfaction
Training
New Business Development
Team Management
Account Management
Change Management
Recruiting
Pre-Sales
Service Delivery Management
Lead Generation
Team Leadership
Vendor Management
Program Management
Customer Experience
Call Centers
Business Development
Business Process Improvement
Process Improvement
Offshoring
Service Delivery
Business Analysis
Team Mentoring
Microsoft Office
Sales
Quality Management
Data Mining

Contact information

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Work email
•••••@tcs.com
Personal email
•••••@•••••.com
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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