Arun Kallikadavil

About Arun Kallikadavil

As an innovator holding multiple patents in client onboarding, risk management, operational excellence, frictionless client experience, and business growth, I have built a career creating solutions that drive operational efficiency, enhance customer experience, and lead digital transformation. With about 25 years of leadership experience in data-driven transformations, technology, and financial services, I specialize in leveraging technology, AI, data, and analytics to solve complex business challenges and optimize performance.As Chief Data Officer for Commercial Banking at Wells Fargo, I led the Data Strategy & Analytics Enablement team, implementing patented AI-powered initiatives that increased client conversion rates by 40%, reduced data quality errors through automation by 60% and reduced processing times by 14 days for client onboarding. At CO-OP Solutions, I introduced AI-driven fraud detection systems that reduced fraud incidents by 60%, enhancing security and operational efficiency.Earlier, as Managing Director at Bank of America, I led AML/KYC compliance across 38 countries, optimizing global data management and increasing operational throughput by 20%. My innovative solutions, including a patented client onboarding platform and a prospecting tool, utilized data and AI to deliver scalable improvements, increasing conversion rates and reducing onboarding time by 30%.My leadership style centers around empowering teams, fostering a culture of collaboration, and inspiring change through trust and alignment toward common goals. I thrive on influencing others, whether mentoring professionals to unlock their potential or guiding organizations through complex challenges to achieve sustainable success.Beyond my professional work, I am committed to community involvement. I serve on the board of Kiran, supporting survivors of domestic violence in South Asian communities, among several other non-profit organizations. I am an avid runner and am one of only two known individuals to have completed all 6 World Marathon Majors minimalist. This achievement reflects my resilience, determination, and unwavering commitment to goals, qualities I apply in my professional life in every endeavor I undertakeI thrive in environments where I can lead through innovation, influencing teams and organizations to deliver measurable, sustainable results. Moving forward, I am eager to leverage my extensive experience in digital transformation, AI, and strategic leadership to help grow companies, drive efficiencies, and foster long-term value creation.

Experience

1. Founder & Director

   ServCrust

   Jan 2025 — Present

   At ServCrust, we are building a trusted digital network connecting buyers, suppliers, credit, and service providers across India’s construction value chain. The mission is to formalize a highly fragmented sector through scalable digital infrastructure while expanding access to credit, verified demand, compliant supply, and essential services for underserved participants.As Chief Strategy Officer, I drive strategy, partnerships, and execution to simplify workflows, scale platform adoption, and enable transparent, data-driven decision-making. The focus is on operational efficiency, ecosystem trust, and investor-grade governance, positioning ServCrust as a first-in-class digital platform in India’s construction market.

Education

• Osmania University

  Bachelor of Commerce - BCom, Accounting and Finance

• University of Virginia Darden School of Business

  Technology Development Program, Computer/Information Technology Administration and Management

• Osmania University

  Master of Computer Applications - MCA, Computer Science

• MIT Sloan School of Management

  Aritificial Intelligence : Implications for Business Strategy, Management

Skills

• Business Planning
• Operations Management
• Kyc
• Project Portfolio Management
• Capital Markets
• Consulting
• Business Strategy
• Sdlc
• Solution Architecture
• Strategic Planning
• Program Management
• Anti Money Laundering
• Technology Innovation
• Investment Banking
• Portfolio Management
• Software Development Life Cycle (Sdlc)
• Business Process
• Business Intelligence
• Software Project Management
• Project Management
• Financial Services
• Crm
• Technology Management
• Project Delivery
• Requirements Analysis
• Outsourcing
• Data Warehousing
• Business Transformation
• Leadership
• Management Consulting
• Enterprise Software
• Enterprise Architecture
• Banking
• Risk Management
• Reference Data
• Strategy
• Vendor Management
• Operations Transformation
• Service Delivery
• Agile Methodologies