Arun Dhanasekaran
Product Lead @ Freshworks - Data Platform, Analytics, AI Insights
- Role
- Product Lead Freshworks at Freshworks
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Arun Dhanasekaran
Product Management Lead | Data Platform, Analytics, AI Insights @ Freshworks My superpower is in delivering raw data into intelligent, intuitive Gen AI customer experiences. With a background in data engineering and deep empathy for users, I excel at crafting data-rich products that feel simple, intuitive, and powerful. I thrive at the intersection of data and design, turning complex architecture into clear, actionable product flows. And I am proud to have nurtured and led some exceptional minds in the industry as a people manager. Some highlights of products I\'ve recently led: Simplified complex user experiences into structured, intuitive customer journeys[Ongoing] Restructuring a self-service SaaS analytics platform, making AI insights and Business Intelligence (BI) accessible to 60K+ customers—unlocking new revenue opportunities.Redesigned an IoT fleet telematics UI to enable multidimensional real-time analysis of driving behavior for enterprise fleet managers. Turned cost centers into profit engines[Ongoing] Productise additional usage of AI insights and BI into monetizable $10 SKUs aligning with Go-to-Market (GTM) Strategies, transforming reporting overuse from a cost center into a revenue stream.Bundled digital tools with IoT devices, built strategic partnerships, and unlocked a multi-year, multi-million-dollar revenue streams from previously internal solutions. Drove large, bottom-line-impacting cost-saving initiatives to grow with scale Led data pipeline and infrastructure cost optimization initiatives, achieving 15% reduction in spend while increasing system performance, scale, and reliability.and more.🤝 Open to Meaningful ConnectionsI’m always excited to meet curious minds and passionate professionals. If you’re looking for guidance or mentorship with areas like Product Management, Product Strategy, Data Engineering or Data Analytics, feel free to reach out on LinkedIn — happy to share what I’ve learned.
Experience
Product Lead Freshworks
Jun 2022 — Present · Bengaluru, IN
Education
Pondicherry Univeristy, Puducherry
Bachelor of Technology - BTech
Skills
- Oracle Fusion Middleware
- Software Development
- Agile Methodologies
- Tibco
- Web Services
- Project Management
- Service Delivery
- Business Analysis
- Enterprise Architecture
- Pl/Sql
- Service Design
- Integration
- Tibco Ems
- Oauth
- Release Management
- Oracle
- Stack
- Soa
- Requirements Analysis
- Soa Governance
- Gateway
- Oracle Coherence
- Java
- Tibco Businessworks
- Amazon Web Services (Aws)
- Investment Banking
- Fixed Line
- Web Services Description Language (Wsdl)
- Telecommunications
- Web Services Api
- Jdbc
- Oracle Soa Suite
- Mobile Applications
- Unix
- Eai
- Solution Architecture
- Soap
- Xml
- Jms
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