Aruna Devi Pala
Business System Analyst @CGI
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WORK HISTORY
Business System Analyst @CGI
Toronto, ON, CA
Led data operations for Scotiabank\'s Data Remediation Audit Program, enhancing data structure and management. • Conducted workshops to gather requirements across cybersecurity, risk, and infrastructure teams, ensuring alignment on data cleanup initiatives. • Managed documentation and version control using Confluence and SharePoint, maintaining audit compliance and traceability. • Analyzed business processes for Bell Canada, ensuring smooth transitions and stakeholder alignment through gap analysis.
EDUCATION
Visvesvaraya Technological University
Bachelor's degree
Concordia University
Master of Engineering - MEng
ABOUT ARUNA DEVI PALA
Experienced Business Analyst with 7 years of success supporting projects in Canada’s finance and telecom sectors. Proven ability to elicit, document, and translate business needs into scalable technology solutions using Agile methodologies. Skilled in leading cross-functional teams through cloud migration (GCP), data remediation (DRAP), and system modernization initiatives. Strong background in stakeholder engagement, compliance-driven documentation (BRDs, FRS), and end-to-end support of SDLC and UAT. Known for delivering results that improve process efficiency, data integrity, and regulatory alignment.
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