Aruna Selvaraj
Senior Manager / AVP ~ Marsh ~ Marsh McLennan Agency ~ Active Member: Wellness Colleague Resource Group ~ Cherie Blair Foundation Business Mentor for Women ~ Mental Wellbeing Matters
- Role
- Senior Manager AVP at Marsh McLennan
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Aruna Selvaraj
Operations Management Expert | Strategic Problem Solver | Client Experience Architect15 years of experience in Operations Management across industries including Customer Service, E-commerce, and Insurance Broking, with a strong track record of leading large-scale teams, executing complex projects, and delivering measurable business outcomes.Expertise in end-to-end operations, multi-stakeholder collaboration, and large project execution, with a strong emphasis on driving operational excellence and enhancing the customer experience. Proven ability to link corporate vision to results through disciplined execution and a client -centric mindset.Highly skilled in people management, with a focus on coaching, mentoring, and empowering individuals to achieve their professional goals. Known for building cohesive, high-performing teams by aligning personal development with business objectives and creating a culture of accountability, ownership, and continuous growth.Recognized for improving cross-functional collaboration, strengthening service delivery, and scaling strategic solutions across diverse business functions. Adept at managing change, navigating complexity, and fostering leadership at all levels. Core Competencies:Strategic Operation LeadershipPeople Development and Team Alignment Client Experience Management Project and Change ManagementCross-functional stakeholder alignmentProcess optimization and transformationStrong emotional intelligence and cross-industry adaptability support to influence outcomes, drive innovation, and align operational strategy with business goals.
Experience
Senior Manager AVP
May 2024 — Present · Mumbai, IN
Education
Mumbai University Mumbai
Bachelor's degree, Botany/Plant Biology
Skills
- Business Transformation
- Business Process Improvement
- Management Consulting
- Business Analysis
- Business Development
- Outsourcing
- Requirements Analysis
- Business Process
- Business Process Design
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