Aruna Kamara

Director Of Client Services at Senior Neighbors Inc

Role
Director of Client Services at Senior Neighbors
Location
Grand Rapids, MI, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Aruna Kamara

A diligent leader known for effectively managing projects. I am a strategic thinker, and…

Experience

  1. Director of Client Services

    Senior Neighbors

    Apr 2022 — Present · Grand Rapids, MI, US

    Provide overall supervision, planning, direction, and management of organization-wide programs.Working with each program\'s staff members to provide a clear vision and ongoing direction for each department.Utilize methods, programs, and staff to engage clients in participatory program development using empowerment models and personal accountability.Lead grant development for all programs and direct the team to maintain a clear agency culture.Set policies consistent with the mission and vision of the organization.Established and maintained an effective system to assess and analyze the impact of grants and other program activities regarding outreach and effectiveness.Seek and develop new program opportunities and funding sources for the agency.Created more revenue by streamlining our programs and department.Successfully increased the number of clients served.Building strong relationships with agencies and partners by attending community meetings, representing the agency, and making presentations to other community and human service organizations. Develop staff training centered around client services and program goals.Successfully secured more funding across all programs.Led the development of new and ongoing proposals to funding sources as appropriate.Supervise compilation of summary reports to funding sources as required.Monitor client service data and assess the current appropriateness of procedures for data collection.Work with IT and database team to ensure ongoing, quality, and staff technology needs are met.Liaison between local universities and Senior Neighbor\'s staff in providing high-quality, meaningful intern experiences for college students.Promotes a healthy spirit of teamwork, and communication across all programs through regular team meetings and exchange of information.

Education

  • Grand Valley State University

    Master of Arts - MA

  • Michigan State University

    Political Science Pre-Law and Economics

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Aruna Kamara — Director of Client Services at Senior Neighbors in Grand Rapids, MI, US | Unifers