Arun Victor Jagga

Scrum Master and Delivery Analytics Lead @TD Securities

Toronto, ON, CA

Scrum Master• Led Agile teams, enforcing methodologies to ensure successful project deliveries.• Conducted sprint planning, stand-ups, retrospectives, and reviews to maintain project timelines and uphold quality.• Mentored team members to strengthen their understanding of Agile practices and proactively addressed impediments.• Implemented data-driven metrics to systematically identify workflow bottlenecks, reducing waste and enhancing team efficiency.• Cultivated collaborative work environments, fostering seamless communication between stakeholders and development teams to drive continuous improvement and innovation.Delivery Analytics Lead• Spearheaded the development of a comprehensive dashboard, utilizing Jira\'s Kanban/Scrum boards to capture and analyze delivery metrics from agile teams.• Gathered and processed data on lead time, cycle time, ticket completion rates, and sprint metrics using the Jira API and Alteryx for data manipulation.• Visualized insights in Power BI, creating interactive pages for Scrum Masters to filter metrics based on various ticket data fields.• Collaborated closely with Scrum Masters, continuously refining the dashboard over six months to enhance usability and accuracy.• Developed an overarching dashboard amalgamating finance and resource data for the entire product group, enabling cost forecasting and resource allocation across different organizational structures.

Smith School of Business at Queen's University

Master’s Degree, Masters Of Management Analytics

McMaster University

Bachelor of Engineering (B.Eng), Engineering Physics

McMaster University

Bachelor of Arts (B.A.), Economics