Arun Shaw
Telecom OSS Solution Designer | ServiceNow Developer | TSM | TSOM | CMDB | CSDM | TNI | IntegrationHub ETL | Fault/Performance Management | Trouble Ticketing | Digital Transformation
- Role
- Technology Lead at Infosys
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Arun Shaw
Working as Technology Lead with Infosys, experienced in Telecommunication OSS Service Assurance & Service Fulfilment stack. I have worked on multiple COTS products - VMware SMARTS, Infovista & ServiceNow. • Enterprise Fault Management & Performance Management of IP Network Devices, experienced in COTS application upgrade. • Worked in various capabilities in Component Design & Solution Design for Network Cloud domain in Telecom OSS.• ServiceNow Certified System Administrator.• ServiceNow Certified Application Developer, currently working as a ServiceNow Developer & Designer, in TSM/CMDB/Integration/TSOM areas. • ServiceNow Certified Implementation Specialist ITSM.• ServiceNow Certified Implementation Specialist - Event Management.• Wireless Network Inventory Modeling including Physical, Logical & Virtual components in ServiceNow CMDB.• Solution Design & Implementation of the CMDB data model and data load in ServiceNow CMDB.• Understanding of Telecom OSS network inventory, VNF, CNF & Relationship.• I am eager to learn new things which enhance my technical capabilities. My technical skills include Bash Scripting, ASL, J2EE, JavaScript, MySQL.
Experience
Technology Lead
Feb 2022 — Present · Kolkata, IN
Education
University of Engineering & Management - Jaipur
Bachelor of Technology - BTech
2012 — 2016
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