Arun Razdan
Sales & Distribution Operation Manager @ Jio
- Role
- Sales & Distribution Operation Manager at Jio
- Location
- Navi Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Arun Razdan
In my role as Sales & Distribution Operations Manager at Reliance Jio, I am responsible…
Experience
Sales & Distribution Operation Manager
Apr 2022 — Present · Mumbai, IN
Operations & Process Management: Overseeing all operations and process-related backend work to ensure smooth functioning of sales across PAN India. Also ensuring War-room Support for all new Product Launches & Key Processes to ensure smooth functioning.•Resolution Management: Ensuring effective resolution at all levels, populating learnings and FAQs in the knowledge bank, and communicating centrally operated tasks to state teams.•Fiber Business Support: Educating state teams on common errors faced by field teams and providing resolutions.•Communication & Collaboration: Facilitating efficient inbound and outbound communication and collaboration with state teams and channel partners.•Cross-Functional Interaction: Providing support and resolutions for all states and JC teams through cross-functional interaction across business, enterprise, IT & other Teams•KPI Analysis: Monitoring and publishing analysis on key KPIs with actionable insights for higher productivity and efficiency.
Education
jain school, Jammu
M.B.A
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