Arun Raghuraman

About Arun Raghuraman

At MINDSPRINT, I operate at the intersection of Technical Program Management, AI Product Management, and enterprise architecture-led business transformation, with a mandate to translate strategic intent into scalable execution across industries. Leveraging MINDSPRINT’s strengths in technology, business process services, and cybersecurity, I help shape and drive programs and products that unlock growth—aligning stakeholders, defining operating models, and ensuring delivery excellence with measurable outcomes. I work with senior leadership and customer executives to set direction, establish governance, and steer critical decisions with a high degree of autonomy.My strength lies in rapidly adapting to shifting market dynamics, solving complex delivery and product challenges, and maintaining a customer-success-first mindset. I bring a proven track record in pre-sales and consultative selling—winning new business and expanding strategic accounts—while also building the program foundations required for sustained value realization. I foster high-performing teams and a culture of innovation through human-centered design and design thinking, and I apply data analytics and AI to improve product decisions, delivery predictability, and go-to-market effectiveness. I am ITIL Intermediate certified and experienced in connecting strategy, workflows, and technology capabilities to deliver outcomes that endure.

Experience

1. Enterprise Consultant

   Mindsprint

   Sep 2024 — Present · NJ, US

   In my role as a Senior Technical Program Manager at Mindsprint, I lead AI-enabled and digital transformation programs that align technology delivery with strategic business outcomes. I translate client objectives into executable roadmaps, drive cross-functional execution across product, engineering, security, and operations, and establish governance to ensure predictable delivery, risk control, and measurable value realization.With a strong focus on enterprise architecture and customer success, I build long-term partnerships with stakeholders, proactively remove delivery constraints, and ensure solutions are adopted effectively and scaled sustainably. I bring an innovation mindset to program execution—leveraging data and AI to improve decision-making, accelerate outcomes, and keep clients ahead of evolving industry priorities.

Education

• Indian Institute of Management Bangalore

  Business Administration and Management, General

  2016

• Bharathidasan University

  Engineer's Degree, Electrical, Electronics and Communications Engineering

  1999 — 2003

• Kola Perumal Chetty Vaishnav SSS

  12th , Computer Science

  1997 — 1999

Skills

• Service Delivery
• Business Analysis
• Customer Insight
• Incident Management
• Process Improvement
• Sla
• Managed Services
• Integration
• Program Management
• Security
• Enterprise Software
• IT Operations
• Pre-Sales
• Infrastructure
• Cross-Functional Team Leadership
• IT Strategy
• Software Project Management
• Servers
• Crm
• Itil
• Sql
• Telecommunications
• Itil Process Implementation
• Outsourcing
• Service Management
• Management
• People Management
• Networking
• Hp
• Stakeholder Management
• Team Leadership
• Team Management
• Csi
• Problem Management
• Data Center
• Leadership
• Project Management
• Vendor Management
• Customer Engagement
• Unix