Arun Pandey
Lead Information Technology at STARTEK
- Role
- Specialist Information Technology Support Engineer at Startek India
- Location
- Ranchi, IN
- LinkedIn followers
- 500 followers
About Arun Pandey
Experienced Specialist Information Technology Support Engineer with a demonstrated…
Experience
Specialist Information Technology Support Engineer
Jul 2008 — Present · Jamshedpur, IN
Managing IT infrastructure Ensured proper planning & timely execution of various hardware/software and projects of contact center environment. Troubleshooting of Desktop and server hardware, Installations of new servers in the organization like Exchange Email, Firewall Proxy, Web, Print Server, Domain Controller, Additional Domain Controller, FILE Servers.•Providing support on VDI based infra.•Managing CISF Storage. •Managing and monitoring desktop director 7.6 for TS any VDI related issue.• Managing AD, DNS, DHCP, AV, WSUS, Filer Servers. Assign Permissions or Access rights to the users on File Server.• Administrator support for Windows 2003/2008 Server & • Taking File Server and Database backup.• Installation, configuration and administration of standalone and network Prints and Print server.• Monitor the performance status of network.• Manage to closing of logged tickets of end users within SLA.• Designing & Implement customer requirements into workable solutions• Normal troubleshoot of CISCO 2800 Series Routers & switches• Managing MPLS, PRI, E1 lines Connectivity• Basic trouble shoots Outlook, outlook configure.pst file repair.• Maintenance & Installation of Hardware & Software.• Working as a Network Engineer to troubleshoot the problems related to the PC as well as application which are being used by users• Responsible for providing daily HARDWARE, LAN & SOFTWARE support to variety of desktop computers & laptops like COMPAQ, WIPRO, DELL, HP etc.• Managing WIN 2K SERVER, creation & managing of USER ACCOUNTS, taking BACKUPS of server data.• Taking Care of WSUS & Maintaining VIRUS FREE environment by managing centralized anti-virus server (SYMANTEC) and updates all cli-ents & servers daily.• Resolving technical issues of Windows server & client OS.• Monitor the performance status of network• Installation of local and network printer and troubleshooting.• Manage to closing of logged tickets of end users within SLA.
Education
VKS University, Ara.
Graduation
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.