Arun Menon

About Arun Menon

A very energetic, self-motivated highly dedicated professional with necessary skills that enables me to lead effectively, and possess the high values of personal responsibility, focus, and perseverance and apply them in all areas of my work. Customer Service Representative/Team Management/Training and Developing/Research/Product Marketing/Customer Sales and ServicesIn the last 9 years of my career, I understood that there is lot more area of oppotunities where your skills can be improvised and how to utilize my expertise in employee and customer relationsPreparing Daily Reports, Dashboards and presentations to management was a part of my job. I am passionate about working on Numbers and Preparing reports which helps the user to access the data in one click.

Experience

1. AVP, Sr Business Management, Global Iwpb Ops COO

   HSBC

   Apr 2024 — Present · Hyderabad, IN

   Role is to act as the relationship manager and single point of contact to the Business Service representing the Operations OD & S team and lead the initiatives in absence of the BM Lead, Drive Business Service Strategic initiatives including innovation and 2030 Strategy, Provide Business Service specific expertise to the OD & S Planning, Headcount, MI, and Governance teams as well as support the Head of the Business Service with specific presenting and explaining financial or service performance informationI am responsible to run communication and HR initiatives on a Business Service and Regional level to ensure alignment with the team’s strategyResponsible for execution of efficiency initiates initiated by the Operations OD & S function in respective Business Service and ensure Business Service Governance is supported and executes properlyWPB Operations who has oversight $1.1b (out of $1.5bn in Global Ops) and over 10K FTE in over 55 jurisdictions globally. The WPB OD & S team is the main relationship owner within COO of the Retail Bank. The role will also support the OD & S Head in working closely together with the pillars of the Operations OD & S team to deliver strategic, financial and reporting/planning, MI, vendor and governance and efficiency expertise and support. My role is a key part of the Business Manager team and is responsible for supporting implementation of the Global Operation OD & S Office strategy by coordinating activities across local teams and engaging other key stakeholders.

Education

• M B Patel Higher Secondary School

  High School, Mathematics

  2004 — 2006

• Osmania University

  Bachelor’s Degree, Electrical, Electronics and Communications Engineering

  2006 — 2010

• Osmania University, Hyderabad

  Master of Commerce - MCom, Regular/General High School/Secondary Diploma Program

• Osmania University

  Bachelor of Commerce - BCom, Regular/General High School/Secondary Diploma Program

Skills

• English
• Outlook
• Windows
• Banking
• Risk Management
• Microsoft Office
• Sales
• Research
• Budgets
• Teaching
• Relationship Management
• Microsoft Excel
• Powerpoint
• Strategic Planning
• Customer Service
• Microsoft Word
• Mis
• Business Analysis