Arun Manohar
Actively seeking New & Challenging Opportunitites!
- Role
- Technical Customer Support Representative at Infoblox
- Location
- Thiruvananthapuram, IN
- LinkedIn followers
- 500 followers
About Arun Manohar
Over 10+ years of extensive elaborate experience in CRM, BPO Operations, Sales, Business Development & Marketing, actively looking for promising and challenging opportunities!
Experience
Technical Customer Support Representative
Sep 2020 — Present · Thiruvananthapuram, IN
Answer customer questions through phone calls, chat, email, and support tickets• Take ownership of customer issues and see problems through to resolution• Provide support for Infoblox customers and partners• Create a customer-first culture through customer satisfaction metrics• Engage other teams—like Renewals, Logistics, Sales, IT, and Orders—through effective cross-functional collaboration• Ensure Infoblox values are demonstrated in every internal and external communication• Create and update knowledge base articles on existing and new solutions• Approaching work in a timely manner and with a high level of accountability• With support being provided 24x7x365, assisting by working rotational shifts, taking on-call responsibilities, and being flexible with schedule.
Education
Birla Institute of Technology
Bachelor of Engineering - BE
2005 — 2009
Bangalore University
Bachelor of Business Administration - BBA
2009 — 2012
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