Arun Kumar Verma
Senior Technical Program Manager at Amazon | Alexa Smart Home | Distributed Systems, Cloud Infrastructure, Reliability | Driving Large-Scale Programs | Operational Excellence | Stakeholder Management
- Role
- Senior Technical Program Manager at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Arun Kumar Verma
Senior Technical Program Manager with 14+ years of experience leading complex, large-scale infrastructure, software delivery, compliance/privacy, and data governance programs across globally distributed engineering organizations. Proven track record driving cross-organization, cross-functional program portfolios spanning software feature delivery, platform modernization, infrastructure cost modeling and capacity planning, global peak tech readiness, data ecosystem reliability, and privacy/compliance initiatives supporting tens of millions of customers. Deep expertise in program strategy and roadmap ownership, SDLC governance, risk management, operational excellence, and executive stakeholder alignment. Adept at navigating complex technical ecosystems, resolving ambiguity, and delivering organization-wide programs with measurable business impact.Let\'s connect to discuss how I can bring stability and predictable delivery to your organization\'s most critical initiatives.
Experience
Senior Technical Program Manager
Oct 2021 — Present · Seattle, WA, US
Delivered 2×+ traffic growth with zero Severity-1 outages and 30% YoY reduction in peak-event incidents for three years in a row by leading organization-wide global peak-readiness programs across 35+ engineering teams (70+ engineers) and 100+ services (including 25+ mission-critical), driving capacity modeling, large-scale load testing, change-control governance (enforcing organization-wide block days), and 24×7 real-time incident command operations.* Drove organization-wide data governance and privacy/compliance and audit readiness program across 100+ production services by partnering with Legal, Privacy, Security, Product, and Engineering teams to implement scalable data access and deletion workflows, established standardized governance mechanisms, and delivered on-time compliance.* Established organization-wide SDLC and release governance frameworks, including gate reviews, launch readiness checklists, feature flags, go/no-go criteria, retrospectives, Project Delivery & readiness framework (PDR) and improved data ecosystem reliability, reduced production outages by 20%, and increased delivery predictability across distributed engineering teams.* Drove executive leadership alignment for high-stakes launches and peak events by delivering concise, data-driven readiness reviews (service health, KPIs, risk register, mitigation plans, and go/no-go recommendations), enabling faster tradeoff decisions and ensuring production stability. Delivered technical product demonstrations to SVP-level leadership, showcasing platform capabilities and program progress.* Partnered with device/firmware and external partner teams to validate end-to-end Smart Home integrations and coordinated regional launches of Alexa Home Mode (e.g, Home, Away, Night, and Vacation mode) functionality to two additional regions (Canada, en-CA and Mexico, es-MX).
Education
BUNDELKHAND INSTITUTE OF ENGINEERING AND TECHNOLOGY, JHANSI
Bachelor of Technology - BTech, Electronics and Communication Engineering (ECE)
2007 — 2011
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