Arun Kumar S
TATA consultancy services currently looking for job change
- Role
- System Engineer at Tata Consultancy Services
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Arun Kumar S
Graduated with a Bachelor of Science in Computer Science from A.V.S College of Arts & …
Experience
System Engineer
Aug 2021 — Present · Chennai, IN
Monitor and support a large telecommunications network including incident management, troubleshooting and administrative tasks. Answer and resolve IT helpdesk questions over the phone, via email/ticketing systems and by remote support. Maintain SLA. Background in supporting Windows operating systems and Microsoft Office applications. General understanding of LAN / WAN principles & environments. Coordinate escalation and resolution of complex issues with the appropriate IT team. Experience with Active Directory. Experience providing effective support to remote users. Ability to diagnose and troubleshoot basic technical issues. Excellent communication skills and multitasking / ability to work based on priority. Taking ownership of customer issues reported and seeing problems through to resolution. Keeping software up-to-date and ensuring licenses are in compliance. Implement security protocols and ensure compliance with company policies. Responsible for Asset Management, Procurement and Vendor Management. Familiarity with backup and recovery tools and techniques. Understanding of Active Directory, DNS, DHCP, and VPNs. Supported Windows OS and antivirus patch management. Performed complete CPU servicing and routine server backups. Managed Active Directory (AD) accounts: creation, password reset, and unlocking. Installed operating systems, software, and configured network and local printers. Troubleshot issues related to Outlook, Microsoft Teams, applications, and basic network/firewall/DNS. Assisted during client visits and managed digital certificate enrollments.
Education
A.V.S College of Arts & Science
Bachelor of Science - BS, Computer Science
2014 — 2017
Sri Vijay Vidyalaya Matric High School
High School Diploma
AVS
Bachelor of Science, Computational Science
Government Job
High School Diploma
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.