Arun Kumar Gupta
Presales- Cloud Infrastructure Services | Digital Transformation | Digital Workplace Services | Ex Infosys | Ex TCS | Ex Capgemini
- Role
- Dwp Solutions Architect at Tech Mahindra
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Arun Kumar Gupta
11+ years’ experience in Presales – Solution Design, Commercials Strategy, Proposal Writing, and solution defence in IT Infra specially DWP. Solution Design, sizing, estimation for Infra deals proposing right delivery model and commercial construct within budget Writing and editing the high-quality proposals, solution pitches, creating orals, building capabilities across the sectors and BAFO until contract finalization Good knowledge on Healthcare, Life Science and Pharma sector. Handled multi million Euros, complex deals in Life Sciences and Healthcare sector. Experience in handling big and large complex deals Identify CXO / Organization “pain points” and craft / deliver the right value proposition and solution Bid Management for all the service towers, contract executions, coordination with various stakeholders Commercial acumen to develop various constructs for long term strategic relationships Interacting with the customer to understand their problems and propose right solution
Experience
Dwp Solutions Architect
May 2022 — Present · Bengaluru, IN
Solution Architect, Infrastructure Presales, Digital Workplace Services, End User Services, Service Desk/Help Desk, Zero Touch, Tier 2 Support, Device Management, Endpoint Security, Messaging and Collaboration, Gen AI led Transformation and Automation
Education
Satish Chandra Post Graduate College
Bachelor of Arts (B.A.), English
2006 — 2009
Sikkim Manipal University (SMU)
Master of Business Administration - MBA
Skills
- Usability
- Paintshop Pro
- Microsoft Word
- Online Help
- Snagit
- Visio
- Camtasia
- Information Architecture
- Single Sourcing
- Content Development
- Manuals
- Online Help Development
- Information Design
- End-User Manuals
- Technical Documentation
- Guides
- Framemaker, Robohelp, Word, Snagit, Ms Visio, Paint Shop Pro
- Structured Authoring
- Rfp
- Usability Testing
- Release Notes
- Web Content
- Technical Writing
- Framemaker
- Technical Communication
- Adobe Acrobat
- Software Documentation
- Instructional Design
- Content Writing
- Arbortext
- Dita
- Content Management
- Case Studies
- Robohelp
- White Papers
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