Arun Kumar
Strategic Delivery Leader I Expert in infrastructure support | Empowering Secure IT Infrastructures | Bridging Tech and Strategy- Deputy General Manager
- Role
- Deputy General Manager at HCLTech
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Arun Kumar
Over 20+ years of work experience in IT Infrastructure Operations/Transition, Process Improvement, Project Management and Client Relationship. Comprehensive understanding of the IT Infrastructure Services & Solution Design with demonstrated abilities in managing operations & spearheading teams for excelling business targets & service delivery metrics. Consistent record of delivering results for improved client satisfaction and SLAs, operational performance and profitability. Experienced in delivering products and services within the Service Transition within time & budget constraints and meeting the required level of quality. Wide exposure in customer interaction and managing stakeholders expectations. Proven experience in handling large teams comprising various level of consultants & project management resources and handling multi-million dollar portfolio engagements. Certified across various IT skills, which gives the advantage of being proficient at technology & project management functions and effective in running successful IT service delivery within global compliance & audit requirements.(ITIL, MSCE,CCNA,CCA, Lead Auditor- ISO/IEC27001:2013,etc.)
Experience
Deputy General Manager
May 2025 — Present · IN
Education
Dr. B. R. Ambedkar University, Agra
Bachelor's degree
Jetking Noida Learning Center
Advance Diploma In Computer Hardware & Networking
2000 — 2001
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