Arun Iyer

About Arun Iyer

I am currently serving as a Senior Executive in Revenue, specializing in B2B Sales Capability & Pricing at Blue Dart\'s Head office. My responsibilities include overseeing productivity, Ship To Profile, and CRM administration across six regions in India. My expertise lies in performance monitoring and improvement, where I address challenges faced by the sales team by measuring productivity. Additionally, I manage specialized pricing requirements such as SRC (Spot Rate Calculations) and have outlined detailed KPIs in my profile. I have been a part of Blue Dart Express Limited since 2016 and possess a total of 7 years of experience in the Logistics Express industry, with a focus on E-commerce and B2B sectors.

Experience

1. Senior Executive Revenue -b2b Sales Capability & Pricing Support

   Blue Dart

   Aug 2018 — Present

   Key Responsibilities->Managed Pan India Sales Productivity Tracking for all products->Executed the Ship To Profile Process as a team within the Salesforce module and participated as a team member in the Yearly General Price Increase (GPI) process-> Handle SRC (Spot Rate Calculations) and NPP requests & approvals->Gathered the pricing strategies of competitors to discern prevailing pricing trends basis which optimization of the company\'s pricing strategies could be highlighted->Tracked and evaluated the performance of New Pan Addition nationwide->Administered Safire CRM Tool and Salesforce (Current CRM) to monitor salesperson performance with the help of various cross functional teams->Actively contributed to Salesforce process implementation in the company along with improvement initiatives, enhancing user-friendliness->Addressed and resolved Salesforce process-related queries in collaboration with vendor teams->Generated and analyzed data reports from Salesforce, including Dashboards->Prepared and shared reports such as Pipeline reports,Sales KPI Tracking & with management->Monitored and improved sales performance by coordinating with branches->Conducting training on initiatives related STP & Salesforce->Provided support for international product activities.

Education

• Chetana’s Hazarimal Somani College of Commerce & Economics

  Mcom in Business Management, Business Management

  2012 — 2014

• University of Mumbai Center for Extra Mural Studies

  Course In Numismatics

  2015 — 2016

• Alkesh Dinesh Mody Institute For Financial and Management Studies

  Master of Business Administration (M.B.A.), Marketing

  2014 — 2016

• University of Mumbai Center for Extra Mural Studies

  ARCHEOLOGY, Archeology

  2018 — 2019

• Alkesh Dinesh Mody Institute For Financial and Management Studies

  Bachelor of Management Studies, Specialization - Ecommerce & Retail Management

  2009 — 2012