Arun Ingale
Sr. Consultant for EAM Maximo at IBM
- Role
- Sr Consultant for Eam Maximo at IBM
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Arun Ingale
19 years of IT experience, including 9 years of onsite client facing experience in United…
Experience
Sr Consultant for Eam Maximo
Jul 2007 — Present · Indianapolis, IN, US
All the Deliverables from Onsite/offshore (Support, Projects, Enhancements)• Day To day Operations and Team management.• Client communication and representing IBM in Executive Governance Meetings and CCB meets.• Tapping/generating new opportunities for projects and revenue generation.• Co Ordination and Resource managements for the enhancement projects.• Planning and implementing IBM Maximo Application Modules and estimating efforts for the Development activities. • Leading service operations to provide application support.• Develop customer relationship by appropriate communication. Prepared monthly metrics reports for the client’s management, Present them before Client Management.• Organized high priority Problem management discussions, coordinated between multiple teams/areas and enabled ticket resolution in timely manner meeting SLA.• Responsible to Perform Gap Analysis between the IBM Maximo Process and the specific requirements by the client.• Implementing IBM Maximo Product enhancements as per client requirements. • Mapping interfaces between IBM Maximo and third party systems. • Resolving any issues and executing Change Requests. • Proposing solutions for identified gaps. • Providing valid data for Quarterly and Periodic Reviews.• Responding queries on GMARS support process, ticket handling and resolution for FDA regulatory Audits.
Education
Sikkim Manipal Institute of Technology - SMU
Master’s Degree, Information Technology
2004 — 2006
Birla College, Kalyan
Bachelor’s Degree
1994 — 1998
Skills
- Oracle
- Integration
- Microsoft Project
- Customer Relationship Management (Crm)
- Software Development Life Cycle (Sdlc)
- Maximo
- Sdlc
- Business Analysis
- Maximo 7.6
- Enterprise Resource Planning (Erp)
- Business Process Improvement
- Sql
- Solution Architecture
- Product Customization
- Crm
- Consulting
- Analysis
- Business Process
- Maximo 6.2
- Business Intelligence
- Maximo 7.5
- Requirements Analysis
- Software Project Management
- Maximo 7.1
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