Arun Dadhich

About Arun Dadhich

Agile Methodology, SDLC, cards, AS400, DB2, ISO20022 Payment digital transformation Journey, Big Data, Production Support, Operations, Defect Prevention, Documentation Management,CSI, Measurement and Analysis, Defect Prevention,SLA Reporting,Management and operating in multi-cultural environments, Project Management concepts Service Delivery Project Management, Agile Methodology, Dev Ops • ITIL/ Technical & Team Leadership with Strategic planning• development • Processes • Training & Resource Management• Continuous improvement & Quality Prince2/ITILv3/PMP/CSMLead planning and implementation of projectsFacilitate the definition of project missions, goals, tasks, and resource requirementsTrack and follow up with stake holders of all portfolio projects. Continuous risk analysis and mitigation management for professional services projectsPeriodically report progress, Risks, issues and mitigations of all managed projectsEstablish internal and external communication process for projectsCoordinate with resources within and outside Operations organization to ensure timely completion of project tasks. Track change requests, service requests or bugs as needed for project delivery Coordinate with Release team, Engineering and Program team for any software patch dependenciesManage and track priorities based on business and management feedback. Conduct cross-functional project tracking meetingsSpearhead organization wide decisions that are in best interest of clients, business and project Coordinate with different groups to troubleshoot issues that imposes risk on managed projectCoach, direct, delegate and support colleagues as per situations and needs.

Experience

1. Program Manager

   Tata Consultancy Services

   May 2022 — Present

Education

• University of Rajasthan

  Bachelor Degree in Engineering, Information Technology

Skills

• Vendor Management
• IT Management
• IT Strategy
• Prince2
• Sdlc
• Solution Architecture
• Managed Services
• Integration
• IT Service Management
• Unix
• Disaster Recovery
• Service Delivery
• Business Analysis
• Sql
• Software Project Management
• Servers
• Itil
• Project Management
• IT Operations
• Oracle
• Requirements Analysis
• Pmo
• Pmp
• Data Center