Arun Bhaskaran

About Arun Bhaskaran

I\'m an empathy driven, passionate digital product management leader with high agency. I specialize in improving Digital customer experience to delight customers, fostering a culture of Innovation, speed up agile transformation and SAFE journey, Building and managing product ecosystems, large scale Data analysis, API\'s, Hands-on UI/UX product design and strategy for Digital transformation, AWS cloud migration, Oracle to Workday migration and AI Adoption. Work experience includes large enterprises like CapitalOne, Fannie Mae, CareFirst and FINRA. building complex and critical FinTech and HealthCare Tech products and services. Strong domain experience in banking, finance and Insurance industry specializing in underwriting, auto finance, lending, credit cards, Mortgage, commercial banking, securities, and health Insurance. Experience in building Products and services complying with regulatory bodies and regulations like FHA, HUD, SEC, CREFC, CMS and OPM OIG and regulations like FCRA, FACTA, SCRA program, REG AA- ZZ, HIPAA and have a deep understanding of GRC - Governance, risk, compliance and Privacy. Certified SAFe® 5 Product Owner/Product Manager, Certified Scrum Master, Certified Six Sigma Black Belt, Certified Project and Lean Management Professional. Certified in building persuasive products and Certified in UX fundamentals.Skills:Complex Product Management + UI/UX Design + Contact Center Technology +Case Management Products + Digital Experience + Design Thinking + FIGMA + High Agency + Agile Methodologies + SAFe5 + Enterprise Chatbots + Cloud migration + Workday migration+ APIs + Automation + Process Management + Credit Cards + Lending + Banking & Finance + underwriting + Business Strategy + Critical thinking + Innovation + Design Thinking + Equities + Human Centered Design + Innovation + White board animation + Analytics + Data Governance+ Ethical AI + Prompt Engineering +

Experience

1. Product Management Professional

   CareFirst BlueCross BlueShield

   Mar 2022 — Present

   Managed development and delivery of digital products for Office of Personnel Management Office of Inspector General, enhancing Federal Employee Health care services.• Shaped product ecosystem and influenced agile maturity to meet customer needs and enhance user experience.• Cultivated a culture of innovation and empathy within the product team at CareFirst BlueCross BlueShield. Focused on building products and services with emphasis on data governance, privacy and ethical data practices

Education

• Birla Institute of Technology and Science, Pilani

  Master of Science (M.S.), Computer Engineering

  2005 — 2009

• University of Madras

  Bachelor of Science (BSc), Computer Science

  2002 — 2005

Skills

• Data Warehousing
• Business Requirements
• Training
• Business Process
• Offshore Resource Management
• Gap Analysis
• Six Sigma
• Lean Software Development
• Lean Tools
• Sql
• Quality Center
• User Interface Design
• User Acceptance Testing
• Pl/Sql
• Educational Leadership
• Test Management
• Data Conversion
• Db2
• Big Data
• Process Engineering
• Requirements Gathering
• Business Analysis
• Dmaic
• Platform Management
• Etl
• Yoga
• Business Rules
• Analysis
• Sdlc
• Solution Architecture
• Process Improvement
• Agile Methodologies
• Business Case
• Data Analysis
• Defect Tracking
• Data Warehouse Architecture
• Business Strategy
• Data Transformation
• Financial Reporting
• Oracle