Arun A. Thomas

Product Owner - Audio Solutions @Crestron Electronics

Rockleigh, NJ, US

Served as the product owner for Crestron\'s Audio Portfolio which comprises of networked streaming amplifiers, pre-amplifiers, PoE powered AoIP edge devices, PoE Speaker, as well as the residential and commercial speaker line up in a B2B environment.Data-driven decision maker; adept at using qualitative feedback and quantitative metrics to inform prioritizationPossess strong communication skills, both written and verbal; able to simplify complex concepts for diverse audiencesManaged over 20 different SKUsCollaborated with Product Manager to develop and execute Product RoadmapCollaborated cross-functionally with Engineering, Design, and Go-to-Market teams to deliver impactful productsComfortable engaging directly with customers through sales, account management, or customer success conversationsExperience influencing pricing, packaging, and customer adoption strategiesExperience writing requirements for new hardware projects in JamaExperience writing user stories for firmware and software projects in Jira and ConfluenceExperience triaging bugs, assigning priorities and determining the appropriate releaseUser Jira Discovery tool to manage backlog of feature requests and assigning it to a future releaseConducted grooming sessions with development and QE teams to refine the user storiesManaged Hardware Requirements review processServed as the technical authority and product expert to Sales and Marketing teamsParticipated in listening sessions of Amplifiers and SpeakersPerformed product demos to various departments in the companyExperience with integrating music streaming services and the certification requirements of these servicesInterfaced closely with the Advanced Tech Support Group to escalate critical field issues to the engineering team so that a resolution to the issue can be released to the field in a timely manner

Manhattan University

Bachelor of Science (B.S.), Electrical and Electronics Engineering