Arun A.
Assistant General Manager - Branch Operations @Indian Institute Of Commerce, Lakshya
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WORK HISTORY
Assistant General Manager - Branch Operations @Indian Institute Of Commerce, Lakshya
Coimbatore, IN
Key Responsibilities:Oversee day-to-day operations of the branch including student services, academic delivery, support teams, and facilities.Achieve branch targets related to enrollments, customer satisfaction, retention, and revenue.Lead, mentor, and manage a diverse team including counselors, academic coordinators, and support staff.Ensure smooth coordination between academic, sales, and customer service teams for seamless learning experience delivery.Implement operational policies and processes in alignment with company goals and EdTech standards.Monitor and optimize center performance using key metrics and KPIs.Handle escalated queries and complaints from students or parents professionally and effectively.Coordinate with the marketing team for local outreach, events, and brand visibility.Stay updated with education trends, tech tools, and competitor activities to keep the branch innovative and relevant.Maintain compliance with quality assurance, health and safety, and data privacy standards.
EDUCATION
National University of Singapore
Branding & marketing , Sales and Marketing Operations/Marketing and Distribution Teacher Education
Indian Institute of Planning and Management
Master of Business Administration (MBA), Marketing & HR
Alagappa University
Bachelor of Business Administration (BBA), Business Administration and Management, General
AIS ST HELENS
Graduate in International Business, International Business
Sri Gopal Naidu Higher Secondary School
10th Grade
NYU Stern School of Business
strategic management, Marketing Research
Coimbatore Institute of Technology
Diploma of Mechanical Engineering, Mechanical Engineering
Indian Institute of Planning and Management
Executive MBA, Business Administration and Management, General
ABOUT ARUN A.
I am a passionate and results-driven Sales Professional with over 15 years of experience in driving growth, building client relationships, and leading high-performing teams across the education and training sector. Currently, I serve as the Assistant General Manager at the Indian Institute of Commerce Lakshya, where I focus on strategy, student acquisition, and operational excellence.Throughout my career, I’ve developed a strong track record of delivering consistent results, mentoring teams, and building customer trust. My experience spans student engagement, team management, business development, and sales strategy—all aligned with organizational growth.I believe in leading by example, staying customer-focused, and continuously evolving to meet the dynamic needs of the education landscape. Core Skills: Sales & Business Development Educational Services Marketing Team Leadership & Mentoring Customer Relationship Management Strategic Planning Admission & Outreach CampaignsLet’s connect if you’re in the education space or passionate about student success, growth strategy, or institutional development.
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