Arumita Chanda

WORK HISTORY

ABOUT ARUMITA CHANDA

I was a kid when it all began. I walked into a palace-turned-hotel with my mother. She asked about room rates. I asked what this place is and how I can be like them. That moment shaped my future. Today, I’m living my dream profession with 9 years of experience, but hunger to grow more. From 5-star luxury to fast-paced UK operations. I’ve led teams at Taj Hotels, Oberoi Hotels and Resorts, The Lalit and currently Best Western. Handled guest crises during COVID. Improved satisfaction scores and cut operational costs. Chaired internal POSH teams. Stepped up as acting manager when needed. And consistently delivered 5-star service behind the scenes. Now, I lead front office operations as a Duty Manager. This dual experience — back-end and guest-facing — is bringing me one step closer to becoming a Rooms Division Manager. Because I understand every detail. From spotless rooms to seamless check-ins. From guest satisfaction to staff leadership. What sets me apart? • Crisis-tested leadership • Team mentorship with measurable impact • High standards, delivered under pressure Now based in Wakefield, UK — I’m open to leadership roles. If you’re seeking someone who blends heart with execution — a••••••••@gmail.com Let’s talk.