Arul Kumar
Project Manager @Sabio
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WORK HISTORY
Project Manager @Sabio
London, GB
SKILLS
ABOUT ARUL KUMAR
I am a highly skilled, performance driven, effective, dynamic, versatile, reliable and results focused Programme/Project Manager servant leader with extensive experience in managing high profile, multi-faceted infrastructure and software development projects, in a ‘fixed price’ and \'time & material\' delivery environment. I am astute, commercially aware, with good communication skills; I thrive under pressure and am motivated by challenge and success. Highly experienced people manager, team leader and self starter, skilled at working with multi-disciplinary resources in both a local and remote environments.A solid background in both Infrastructure and Software; Transformation, Integration, Software Design and Development imbues me with a wealth of experience which enables sound judgement to be made on project issues and planning. Success has been achieved through proactive management, effective delegation, attention to detail plus a thorough understanding of customer needs.Extensive Business and IT, Infrastructure and Software project experience from Developer to Project, Head of Application Development & Account Management roles. Experienced in working in a wide range of industry verticals and environment, with particular emphasis to contact centre market for some blue chip companies in the Banking, Financial, Communication and Utilities sector.Specialties: Prince2 & AgilePM Methodologies (Practitioner)* Software Project Management (Off the shelf + Be-spoke)* Project Delivery (Contact Centre, Hardware and Software solution)* Delivered multi million pound projects * Account Management * Application Development Management * Line Management * Cross-functional Team Leadership * Contracts Management * Matrix Management * Process Improvement * Customer Relationship Management * Vendor Management * Self Starter * Aspect * AVAYA * AWS * Cisco * Cyara * Genesys * JAVA * ZOOM * Information Technology * Telecommunications * Microsoft Office * Microsoft Project * SaaS * CCaaS + UCaaS
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