Arul Ratna

About Arul Ratna

HR Professional. Expertized in HR Operations, HR Shared Services and in HRBP as Generalist. 5.5 years of Global experience in HR domain handling worldwide Human Resource activities. MBA -HR management. Excellent Track record. Incompliance with HR Processes and Policies. Summary of my work experience:@ Microsoft HR: Had hands on experience with HR risk and compliance jobs, by adhering to global access management process dealing with HR worldwide access provisioning, maintenance, and guidance activities as per policy regulations for the employees and the managers of Microsoft. During this tenure, I was performing as the third-party associate, contracted by a global HR services provider for Client - Microsoft. Entitled as a Microsoft\'s vendor employee - HR Operations Advisor,(Remote) Hyderabad, India, and reports to the HR Service line Manager at Microsoft.@ Cognizant Technology Solutions: Had hands on HR experience in various Shared services and Transactional operations processes dealing with daily volumes of North America (NA - Geo) associates and Asia Pacific (APAC - Geo) associates of the company. Managing the complete activities of the HR Background Verification process, Employment Verification process, Employment legal authorization letters process and Employees Query desk.@ Saadhvi Technology: Entry-Exit HR as HR Executive work (Generalist). Had hands on HR generalist experience to work as HRBP dealing with end-to-end HR functions. Right from Recruitment till separation of any employee, entire HR activities were taken care of me. I had an opportunity to report directly to the director of the company. Skills: • Microsoft Office 365, • ERP Tools: SAP, HCM, EC, HeadTrax • MIS: CRM, ATS, BGC/BGV vendor platforms • HRIS: Experience Insights, Pro C, Skilldesk • AI: ChatGPT, Copilot for MS Office 365 • Code SQL with VB for Macro mechanism • Data Analytics: MS Fabric built Power BI • Data Visualization: Tableau (Basis) • BGV/BGC using: HireRight, FADV, HR Link, A Check America, Lexis Nexis, Sterling, American Background and OIG SAM • Access: Dynamics 365, OneAuthZ Interpersonal Skills: • Proficient effective Communication • Cross-functional Collaborations • Unrivalled Problem Solving • Ethical Decision Making • Consistent learner • Close contender • Quality Keen

Experience

1. Human Resources Specialist

   Microsoft

   Sep 2022 — Present · Chennai, IN

   Microsoft Corporations Pvt. Ltd:As an HR Operations Advisor, had hands on experience with HR risk and compliance jobs, by adhering to global access management process dealing with HR worldwide access provisioning, maintenance, and guidance activities as per policy regulations for the employees and the managers of Microsoft. Responsible for demonstrating the effective task organization, prioritization, and meticulous follow-up on approvals to attain multi-level SLA to grant, modify or revoke access aligning with business unit requirements. Manage access platforms, preserve confidential data, addresses queries, and assist in tool base concerns, collaborate seamlessly with other HR teams for elevating employee experience towards resolutions. Involved in various training programs admitted upskilling to next gen AI concepts. Achievements:• Star Performer holds an outstanding track record with ZERO ESCALATION.• Met milestone of metrics with 100% ACCURACY in tasks. • ELIMINATED doubt of DSAT or INDEMNITY.• Admit UPSKILLING to new gen AI Tools.

Education

• MBA from SRM, Ramapuram, affiliated to Anna university

  Master's Degree

  2011 — 2013

• SRM Arts and Science College, Kattankulathur, affiliated to Madras university

  Bachelor's Degree

  2007 — 2010