Arul Raj
🌟 Proactive Strategic Sourcing & Procurement Manager | Operations Excellence Driver | SAP MM Expert | Cost Savings Guru | Collaborative Team Leader | 🚀 Achieving Outstanding Results | 🤝 Building Strong Partnerships
- Role
- Manager - S2p at Genpact
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Arul Raj
Proactive Strategic Sourcing and Procurement Manager | Operations Manager | Driving…
Experience
Manager - S2p
May 2022 — Present · Hyderabad, IN
Operations Management and Performance Optimization:1⃣ Managed a team of 42 employees across multiple locations in India, overseeing sourcing and procurement operations for clients.2⃣ Efficiently handled contracted activities, ensuring adherence to service level agreements and regularly reviewing key performance metrics.3⃣ Conducted monthly business reviews with client stakeholders, key customers (Google, SAP), and vendors (Cisco), fostering strong relationships and addressing concerns. Technical Proficiency and System Utilization:4⃣ Proficient in using Service Now, Oracle, SAP, SFDC, Cisco eCommerce, and Ariba to streamline operations and enhance efficiency.5⃣ Optimized resource utilization and cost control, ensuring balanced allocation of billable and buffer headcount.6⃣ Managed vendor invoices and provided accurate monthly revenue forecasts for clients.7⃣ Presented global key performance indicators (KPIs), delivery excellence, and innovative projects to clients, stakeholders, and internal teams. Team Management and Development:8⃣ Tracked volume and monitored request trends to enable proactive decision-making and effective resource allocation.9⃣ Conducted team meetings, one-on-one sessions, and issue log discussions to ensure effective communication and foster a positive team environment. Cascaded organizational strategic actions to frontline managers, fostering flexibility and alignment within the team. Prepared documentation and learning modules for new transitions, supporting the learning and development team. Played a crucial role in the technical selection of staffing and resourcing, aligning team capabilities with client requirements.#OperationsManagement #PerformanceOptimization #TeamManagement #TechnicalProficiency #Efficiency #ClientRelationships #CostControl #StrategicAlignment #ContinuousImprovement #Collaboration
Education
Institute of Cost Accountants of India
Inter group -1
2008 — 2009
Madras Christian College
Bachelor of Commerce (B.Com.)
2007 — 2010
Annamalai University
post graduate Diploma
2019 — 2019
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