Arul Prasad
Director of Engineering at Salesforce | Ex: Microsoft
- Role
- Director of Engineering at Salesforce
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Arul Prasad
Service core and Agentforce engineering in Salesforce.Past experience includes leading engineering in Office Project, teams of Dynamics / CDS Sales and Service applications.Have worked closely with customer implementations of dynamics CRM deployments in Royal Bank of Scotland (Corporate Banking and Business & Commercial Banking), Emtel telecommunications etc (Telecom domain).
Experience
Director of Engineering
Dec 2024 — Present · Hyderabad, IN
Delivering Service core and Agent experiences in Salesforce.
Education
Mepco Schlenk Engineering College
Bachelor's degree, Computer Science
1999 — 2003
Skills
- Xml
- Dynamics Crm
- Design Patterns
- Ssrs
- Requirements Analysis
- Microsoft Technologies
- .net Framework
- C#
- .net
- Unified Service Desk (Usd)
- Agile Methodologies
- Wcf
- Sql
- Asp.net
- Sdlc
- Solution Architecture
- Windows Communication Foundation (Wcf)
- Windows Azure
- Software Development
- Microsoft Sql Server
- Linq
- Tfs
- Soa
- Customer Care Framework (Ccf)
- Silverlight
- Customer Care Accelerator (Cca)
- Web Services
- Software Project Management
- Asp.net Mvc
- Integration
- Biztalk
- Wpf
- Software Development Life Cycle (Sdlc)
- Visual Studio
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