Art Lucero
- Role
- Director at T-Mobile
- Location
- Albuquerque, NM, US
- LinkedIn followers
- 500 followers
General Business & ManagementView LinkedIn profile
About Art Lucero
With 27+ years of experience in customer success and service, I am a results-driven…
Experience
Director
Present
Education
Ashford University
Bachelor of Organizational Management & Minor in Marketing, Non-Profit/Public/Organizational Management
2016 — 2019
Capella University
Master of Business Administration - MBA, Business & Marketing
The University of New Mexico
Business, Management, Marketing, and Related Support Services
The University of New Mexico
Business Administration and Management, General
1994 — 1996
Skills
- Customer Satisfaction
- Writing
- Supervisory Skills
- Wireless
- Research
- Telecommunications
- Customer Relations
- Team Leadership
- Team Management
- People Management
- Problem Solving
- Management
- Call Centers
- Customer Service
- Customer Experience
- Leadership
- Project Management
- Customer Retention
- Cross-Functional Team Leadership
- Sales Operations
- Program Management
- Mobile Devices
- Contact Centers
- Wireless Technologies
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