Arti Nikam
ITIL | PMP Certified | Generative AI Certified
- Role
- Problem Analyst at NEC Software Solutions (India)
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Arti Nikam
Result-driven IT Service Delivery and Project Management Professional with over 7 years of experience, currently working as a Problem Management Specialist at NEC Software Solutions India. Demonstrated success in Problem, Change, and Project Management with a strong focus on client delivery and SLA compliance. Skilled in project life cycle execution, process improvement, RCA, risk mitigation, stakeholder engagement, and team leadership. Adept in tools such as ServiceNow, Ivanti Service Manager, Jira, MS Project, and SolarWinds. ITIL V4 Certified and PMP trained.
Experience
Problem Analyst
NEC Software Solutions (India)
May 2022 — Present · Mumbai, IN
Education
Shivaji University Kolhapur
Bachelor of Engineering - BE, Computer Science
2012 — 2016
Shivaji University
Bachelor of Engineering - BE, Computer Science
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