Arti Reddy
Operations, Csg Professional Services Workforce Strategy & Operations-subcontracting @Salesforce
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WORK HISTORY
Operations, Csg Professional Services Workforce Strategy & Operations-subcontracting @Salesforce
Dallas, TX, US
Manage subcontractor staffing for AMER Public Sector and Regulated Industried Operating Units, including FINS, Healthcare and Life Sciences, and TMT/CBS large-scale programs ($5M-$90M) in a rapidly evolving environment; managed multi-million dollar SFDC AMER Pro-Serv external staffing efforts for all AMER OUs as Company\'s Better Together partnership strategy between the Global Extended Staffing Network and Global Alliances• Collaborate cross-functionally globally across internal (Sales, Delivery OU Leadership/RVPs, Sourcing, Legal, Procurement, and Expense Management) and external (Sales, Delivery, Legal, and Procurement) stakeholder groups to ensure effective operational coordination and execution of external resourcing (managing risk and timelines), Work Orders and SOWs, quality delivery, invoicing, and expenses• Build and maintain global vendor relationships as the primary external staffing interface between SFDC CSG Pro-Serv and suppliers/partners for designated OUs while executing strategic sourcing (including evaluation of performance and compliance) to support business objectives• Enable global team members and suppliers in global partner ecosystem on standardized operational business processes and tools in alignment with GTM approach to drive efficiency and scalability• Prioritize, plan, and execute ad hoc requests with competing priorities from business stakeholders and manage escalations• Communicate status effectively, identify process gaps, complex issues and roadblocks, strategize, prioritize, and design solutions, implement and execute optimized process changes/improvement initiatives, and share accomplishments bi-weekly to a dynamic global team• Perform data analysis through reviews of dashboards and reports to identify trends during subcontractor insights reviews• Led initiative to establish quarterly business reviews with preferred partners to review performance metrics
EDUCATION
Louisiana State University
B.S.
ABOUT ARTI REDDY
Arti (pronounced \"Ar-thi\") joined the Salesforce Ohana in 2015 and is currently part of the CSG Professional Services Workforce Strategy & Operations Subcontracting team. She previously led AMER large-scale program subcontracting efforts in alignment with the Company\'s Better Together/Partner Strategy Services partnership strategy between the Extended Staffing Network and Global Alliances and now manages extended staffing for AMER Public Sector, Financial Services, Insurance, & Healthcare and Life Sciences programs.In her prior role on the Centralized Delivery Management team, she assisted B2C retail clients in achieving customer success within the Marketing Cloud platform and managed programmatic engagements with a focus on email, mobile, and social as a PMP-certified project manager.Prior to Salesforce, she worked for an independent digital marketing agency where she managed integrated marketing programs and was a former internal auditor at a big-four public accounting firm.
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