Aarti G.
Hospitality Tech Leader | SaaS Customer Success | OTA Strategy | Expert in PMS, RMS, OTA & Channel Manager Integrations | Ex-STAAH | Maxi Mojo | Empowering Hotels with Scalable Revenue & Guest Experience Solutions
- Role
- Customer Success Manager at Milestone Inc
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Aarti G.
Working with STAAHHOTEL SOFTWARE PVT LTD.
Experience
Customer Success Manager
May 2024 — Present · IN
OverviewMilestone is seeking a dynamic and results-oriented Digital Marketing Specialist to join our team. With over 25 years of experience in the industry, Milestone is a leading provider of digital marketing software and services. Our mission is to help businesses create, organize, and amplify their digital information, ensuring accuracy, consistency, and high visibility. As a Digital Marketing Specialist, you will play a key role in enhancing our clients\' digital presence across various industries, including Hospitality, Retail, Finance, and Automobiles.Responsibilities• Develop Comprehensive Marketing Plans: Assist hoteliers in creating and executing marketing strategies that boost visibility, promote engagement, and optimize conversions. Aim to increase direct, group, and ancillary revenue.• Enhance Hotel Performance: Utilize data-driven digital marketing solutions powered by custom technology to improve hotel performance.• Create Digital Marketing Strategies: Develop effective marketing plans, campaigns, and strategies, including content marketing, website optimization, Search Engine Marketing (SEM), and Search Engine Optimization (SEO).• Drive Customer Success: Focus on driving customer loyalty, revenue growth, product adoption, customer retention, and ensuring customers achieve value realization.• Combine Creativity and Logic: Leverage both creative and logical thinking to deliver outstanding results in digital marketing campaigns.• Products:o CMSo Schema Managero FAQ Manager & Voiceo Local & Reviewso Insightso Analytics• Services:o Website & Mobile Developmento SEOo Local Searcho Content Marketingo Digital Media Advertisingo Social Media Managemento Analyticso Local Serviceso Accelerated Mobile Pages (AMP)Skills and Qualifications• Expertise in SEO• Support Management• Customer Service Representatives• Marketing Strategy• Digital Marketing• Revenue Analysis• Business Planning• Negotiation
Education
Savitribai Phule Pune University
BHM , Hotel, Motel, and Restaurant Management
2012 — 2014
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