Arthy Anjum Jamal

Financial Services Representative @ADP

Halifax, NS, CA

Provide expert support to clients by resolving inquiries related to payroll processing, banking transactions, and payment discrepancies.• Investigate and resolve issues such as delayed payments, refunds, and failed debits, ensuring timely resolution while maintaining client satisfaction.• Advise clients on payroll cut-off times, fund transfers, and compliance with banking policies.• Coordinate with internal teams and departments to escalate issues that require specialized assistance, ensuring a seamless client experience.

Dalhousie University

Master of Engineering - MEng

East West University

Bachelor of Applied Science - BASc