Arthur Atkins
Luxury Retail Executive | Made to Measure & Customization Expert | Driving Multimillion-Dollar Growth & Bespoke Experiences
- Role
- Director, Customization & Special Projects at Gucci
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Arthur Atkins
With 30+ years in luxury retail, I have built a career in transforming Made to Measure…
Experience
Director, Customization & Special Projects
Dec 2020 — Present
Oversee and develop Gucci’s customized business across the U.S, Canada, and Latin America, drivingrevenue growth and elevating the luxury client experience. Drove a +227% revenue increase by executing a high-impact growth from $2.9M in 2021 to $9.5M in 2024. Increased event performance by 300% through a strategic vision for customization shows. Cultivate and maintain relationships with over 25 top VVICs, contributing 35% of total annual sales revenue. Lead all divisions of the customization program in the Americas, spanning 160+ stores. Liaison with 800+ client advisors across Women’s Atelier, Made to Measure, handbags, and shoes. Organize training, facilitate operations, and coordinate 20+ market-focused trunk show events annually. Manage and develop a team of up to 8 specialists, ensuring unparalleled luxury experience for clientele. Developed online education tools that enhanced awareness and engagement in customization programs,leading to a measurable increase in client participation and internal adoption.
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