Arth Patel

Qa Analyst @Teledyne Caris

Diagnosed and resolved technical issues for composer desktop application to ensure seamless operations, providing timely support to end-users and maintaining system reliability.• Monitored desktop applications such as composers and editors performance and implemented corrective actions to address potential issues, minimizing downtime and optimizing functionality.• Reporting and Documentation: Created regular reports to track IT application performance and operations.• Teamwork and Communication: Collaborated effectively with team members and R&D department on multiple IT projects to identify root causes of recurring issues, implement preventative measures, and drive continuous improvement in service quality.