Artem Nikolaenko
Head of Operations and Support @ng-voice GmbH
Munich, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2025 — Present
Head of Operations and Support @ng-voice GmbH
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DE
Building Operations and Support team from scratch in 3 locations to fulfill 24*7 support requirements (EU, LATAM, APAC)Building process for the Operation and Support teams to fulfill stability of releases and customer SLAs.
EDUCATION
2009 — 2013
Siberian State University of Telecommunications and Information Science
Engineer's degree
2006 — 2009
Siberian State University of Telecommunications and Information Science
Technician
SKILLS
OpenvzAmazon Web Services (Aws)DrbdMongodbLinuxStorageVirtualizationCisco RoutersSystem AdministrationMikrotikNetwork AdministrationProject ManagementCloud ComputingComputer HardwareLampCustomer ServiceAsteriskProduct ManagementMercurialZabbixPuppetPythonWindowsBashLinux Kvm
ABOUT ARTEM NIKOLAENKO
Transformational SRE and Infrastructure Leader with 15+ years building high-performing…
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